NEWS > VALID LAUNCHES CORNISH PATHFINDER

VALID's Cornish Pathfinder project has just gone live with residents from Kerrier and Penwith District Councils now able to report and enquire on abandoned vehicles over the Internet. The user-friendly Citizen portal will manage the rural access component of the Cornish Key vision.

The solution, R/KYV (pronounced 'archive') V9, an integrated Records and Document Management solution with Web portal and ASP functionality, provides full e-Government compliance based on XML. Using R/KYV, Council staff and residents can view details relating to abandoned vehicles via a Web browser.

This obviates the need for Council staff to have back office systems loaded and the requirement for a call centre.

The product will reduce the number of calls made to Environmental Control staff and enable its call centre staff to deal with routine enquiries.

The VALID solution has linked back and front office systems on a number of platforms to enable portal access to information which will be developed to extend the use of smart cards.

Longer term the Cornish Key Partnership, comprising Caradon, Carrick, Kerrier, Penwith District Councils and Cornwall County and Restormel Borough Council intend to develop Cornish Key to provide the umbrella for electronic access to public services via a pan-Cornwall extranet.

Pathfinder details are available here.

Cornish Key details are available here.

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